Q: What payment methods do you accept?

We accept all major payment options:

UPI, Credit & Debit Cards, Net Banking, Wallets, and Cash on Delivery (COD).

All payments are securely processed.

Q: Is Cash on Delivery (COD) available?

Yes, COD is available across most locations in India. You can select it at checkout if your area is serviceable.

Q: Is there an extra charge for COD?

A small COD handling fee may apply to cover courier charges. This will always be shown clearly at checkout.

Q: Is it safe to pay online?

Yes - all online payments are processed through secure encrypted gateways. Your payment details are never stored by us.

Q: My payment failed but money was deducted - what should I do?

Don’t worry. The amount is usually auto-refunded by your bank within 3–5 working days. If you need help, just contact us.

Q: When will my order ship?

Orders usually ship within 2 to 4 working days. You’ll receive tracking details once your order is dispatched.

Q: How long does delivery take?

Metro cities: 3 to 5 days
Other locations: 5 to 8 days

Q: Do you ship across India?

Yes, we ship pan-India.

Q: How do I choose the right size?

Each product page includes a detailed size chart. Our tees follow an oversized relaxed fit, so you can size down for a more regular fit.

Q: What if my size doesn’t fit?

We offer easy size exchanges within 7 days of delivery, as long as the item is unworn, unwashed, and has original tags.

Q: Do you offer returns?

Yes - we offer easy returns within 7 days of delivery. Items must be unworn, unwashed, and in original condition.

Q: Are there return charges?

A small reverse shipping fee may be deducted from your refund to cover courier costs.

Q: How long does a refund take?

Refunds are processed within 5–7 working days after the returned item is received and approved.

Q: What if I received a damaged or wrong item?

We’ll arrange a free replacement or full refund. Please contact us within 48 hours of delivery with photos.

Q: How do I request a return or exchange?

Contact us through the Contact page with your order number and details. We’ll guide you through the process.

Q: What fabric do you use?

Our tees are made from pure cotton, and are designed for comfort, breathability, and durability.

Q: How should I wash my tee?

Wash inside out in cold water, avoid bleach, and dry in shade to preserve fabric and print.

Q: What is Cult of Chill?

We’re a slow fashion streetwear brand focused on comfort, calm, and intentional living.

Q: Why do you do limited drops?

We release thoughtfully curated collections aligned with life rhythms rather than traditional fashion seasons.

Q: How can I contact you?

You can reach us through our Contact page. We read every message and respond within 48 hours - no bots, just humans.